Once the product is received back and inspected, a replacement or credit will be issued. DO NOT send it back to the return address without written approval from AutoTalent. Make a list of the damaged or lost item(s)ĪutoTalent will contact the shipper once we receive the email info above to schedule a pickup if needed. Keep the product with its original packaging and box If you receive a damaged product, please do the following: All damaged items must be reported to the shipping carrier immediately and you must notify AutoTalent within 48 Hours of receiving your order. In the event a product arrives damaged to your location, please follow the steps listed below. Your item is subject to ship from our facility in Los Angeles or drop ship directly from the manufacturer. If an item is out of stock we will promptly contact you.Īll products are shipped via UPS, FedEx and USPS. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.Īll in stock orders placed before 12PM PST will ship within a day. We can ship to virtually any address in the world.

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