Good Malware Cleanup With those problems out of the way, testing went quickly. The script successfully wiped out this persistent threat, but I would have been more impressed had an in-house tool accomplished that feat. After evaluating the logs they supplied a script for a third-party tool called The Avenger. Tech support instructed me to gather logs and use ESET's built-in SysInspector tool. Something similar happened in my testing of Trend Micro Titanium Antivirus+ 2012 ($39.95 direct, 2.5 stars). After reboot it did the exact same thing again and again, without end. On a third system ESET asked for a reboot to finish wiping out a particular threat. Once again a Safe Mode scan solved the problem. Another system stuck in a similar fashion, and the icons vanished from ESET's display. Fortunately scanning in Safe Mode solved the problem. I went around this circle five or six times, with a different file each time, before giving up.

I took this as a possible clue that ESET caused the hangup by suspending Windows Explorer, though I couldn't prove it. At that point a message from ESET appeared warning that Explorer was attempting to access a virus and requesting another reboot. I got it working again by using Task Manager to kill and restart Windows Explorer. That initial reboot is no problem in itself, but one of those systems became unresponsive after rebooting. On over half the systems the real-time protection module requested a reboot to finish cleaning up an active threat immediately after installation. Install Trouble, Scan Trouble Getting ESET installed on my twelve malware-infested test systems was a bit of a challenge. Rather, you must locate the randomly-generated username and password emailed to you after that initial activation and use those for the other two. Once you've entered a three-license key, you can't use that key again to protect two other PCs.

It demands full contact information including physical mail address.

Best Hosted Endpoint Protection and Security SoftwareĮSET's activation system is a bit awkward.

Eset endpoint antivirus 5